Technical requirements for the dpa-platform
- Mozilla Firefox: all versions
- Microsoft Edge
We recommend using the Mozilla Firefox browser!
Please make sure your Pop-Up Blockers are turned off when you use the dpa-platform as a number of functions require pop-up windows.
Support for the platform-Service
Should you have any questions or need further assistance, please feel free to contact the platform hotline staff.
Email: cm@dpa.com
Phone: +49 40 4113 32600
You can reach us from
Monday to Friday, 8am to 5pm
FAQ
1. Getting started and Logging in
- Getting started – how do I log onto the dpa-platform?
- Logging in – how can I modify my User Data?
- Configuring – how can I configure my Home Page?
- Preferred products – how can I specify the default products for my search?
- Subusers – how can I set up and manage Subusers?
2. Searching
- Home Page – what kind of search criteria and other information can I find on the Home Page?
- Advanced Search – how do I find news items listed by Category or Keyword?
- Results List – how can I filter the Results of my results list?
- Saved Search – how does the Platform help with frequent queries?
3. Managing documents
- Detailed View – how can I display tables? How do I find the first line and last row?
- Saving – how do I save documents?
- Printing – what should I bear in mind when printing?
- Sending – how can I pass on items to other users?
- Downloading – what formats are supported? Are there any tips and tricks?